Who We Are
A Progressive, Performance-Driven Cleaning Partner.
Reliable. Accountable. Scalable.
We are more than ‘just a cleaning company'.
Spec Services is a nationally expanding commercial and specialist cleaning organisation delivering structured, technology-enabled solutions across Australia.
More than just a cleaning company, we are a progressive, triple-accredited services partner capable of delivering complex commercial cleaning solutions, driven by strong governance, a people-first culture, and a commitment to sustainability, innovation and community.
Founded in 2014, we have grown from a local operation into a trusted services partner supporting complex, high-compliance and multi-site environments. Our approach combines disciplined systems, proactive asset management and measurable service performance.
Unlike traditional cleaning providers, we approach cleaning as a performance function rather than a labour service.
Through structured specifications, advanced equipment integration and real-time reporting, we reduce operational risk, optimise cost and protect assets.
As we expand nationally, we remain grounded in a strong local community focus, hiring locally, investing in people and building long-term client partnerships.
Our Values - The Principles that Drive Us
Deliver with Discipline.
We do what we say we will do. Through structured systems, strong supervision and clear accountability, we deliver consistent, high-quality outcomes safely and efficiently. On time. On budget. On Spec.
We Own the Outcome.
We act quickly, solve problems decisively and take responsibility for results. Responsive service, transparent communication and performance accountability build long-term trust with our clients.
Big Impact. Small Footprint.
We integrate responsible resource management, efficient equipment and smart technology to deliver measurable results while reducing environmental impact.
People Powered. Technology Enabled.
We invest in training, development and inclusive leadership, while leveraging robotics, advanced equipment and realtime reporting systems to enhance efficiency, safety and service transparency.
Leadership & Governance
Experienced Leadership. Disciplined Oversight.
Spec Services is guided by a leadership team that combines entrepreneurial vision with seasoned executive governance.
David Pollock MBA, FAICD
Chairperson
David brings over 20 years of CEO-level experience leading large scale cleaning and facility service businesses across Australia, New Zealand and Asia, delivering strategic growth and strong client partnerships.
Throughout his career, David has led large, multi-regional operations and scaled organisations with employee numbers up to 4000.
David has studied at Harvard, Monash and Canberra Universities and is a Fellow of the Australian Institute of Company Directors.
He is a current Judge for the Telstra Australia Business Awards and an experienced Director having served on both commercial and not-for-profit Boards with exposure across a range of business sectors.
Katie Hale
Managing Director
Under the leadership of Founder and Managing Director Katie Hale, Spec Services has grown from a local operation into a nationally expanding, female-led organisation recognised for its operational excellence and commitment to sustainability.
Guided by a values-driven and inclusive culture, Katie champions structured, accountable service models, invests in technology-led innovation, and ensures the company’s national growth remains closely connected to local communities.
Her strategic vision focuses on scaling responsibly across Australia while upholding service standards, empowering people, and embedding sustainability into every aspect of the business.
Mike de Souza
Director - Growth & Innovation
Mike is an experienced executive with more than 45 years of leadership across services, tourism, logistics, and hospitality in the United States, Europe, and Australia. He brings deep expertise in business growth, innovation, start-ups, and expansion, with a strong track record in high-value contract negotiations, mergers, acquisitions, and complex commercial outcomes.
At Spec Services, Mike has led complex projects, overseen major contract negotiations, and driven operational and strategic outcomes across the business. He played a critical role during the COVID-19 pandemic, securing essential equipment and PPE to maintain service continuity, and has been instrumental in advancing innovation within the company’s Biological and Environmental division. Mike is passionate about sustainable growth, business diversification, and delivering long-term value for stakeholders.
People First
Our people are central to how we deliver, and through initiatives such as Spec Indigenous, we are committed to creating meaningful employment opportunities, strengthening communities and building an inclusive workforce.
Our success is built on empowered people, strong teams and a culture that prioritises growth, safety and inclusion. Our people drive our performance.
We invest in:
• Career pathways and structured development
• Inclusive leadership practices
• Workforce training and safety compliance
• Local hiring and community engagement
As we expand across Australia, we maintain a strong local community focus, hiring locally, developing local talent and supporting local supply chains.
Industry Recognition & Partnerships
2025 National Gender Equity Awards Finalist
Recognising measurable progress in pay equity, leadership diversity and inclusive workplace practices and outcomes.
2024 Telstra Best of Business Awards (ACT)
“Accelerating Women” State Winner and National Finalist, recognising leadership and impact in advancing women in business and leadership.
2024 Avetta Diversity Leader
Recognition for workplace inclusion, reflecting our commitment to diversity, equitable employment practices and an inclusive workplace culture.
